bill listing every insurer’s claims contact on a state website

The text as introduced · 433 words

89R5389 SCR-D

By: Alvarado
S.B. No. 2484

A BILL TO BE ENTITLED

AN ACT

relating to availability of claims contact information for personal

and commercial property and casualty insurers.

BE IT ENACTED BY THE LEGISLATURE OF THE STATE OF TEXAS:

SECTION 1. Section 32.101, Insurance Code, is amended to

read as follows:

Sec. 32.101. APPLICABILITY OF SUBCHAPTER. Except as

otherwise provided by this subchapter, this [ This ] subchapter

applies to insurers who comprise the top 25 insurance groups in the

national market and who issue residential property insurance or

personal automobile insurance policies in this state, including a

Lloyd's plan, a reciprocal or interinsurance exchange, a county

mutual insurance company, a farm mutual insurance company, the

Texas Windstorm Insurance Association, the FAIR Plan Association,

and the Texas Automobile Insurance Plan Association.

SECTION 2. Subchapter D, Chapter 32, Insurance Code, is

amended by adding Section 32.1025 to read as follows:

Sec. 32.1025. CLAIMS CONTACT INFORMATION. (a)

Notwithstanding Section 32.101, this section applies to each

insurer writing personal or commercial property or casualty

insurance in this state, including a Lloyd's plan, a reciprocal or

interinsurance exchange, a county mutual insurance company, a farm

mutual insurance company, the Texas Windstorm Insurance

Association, the FAIR Plan Association, and the Texas Automobile

Insurance Plan Association.

(b) The department shall establish and maintain an Internet

website that lists each insurer writing personal or commercial

property or casualty insurance in this state and provides for each

insurer:

(1) a telephone number used to file a claim with the

insurer; or

(2) a link to the Internet website used to file a claim

with the insurer.

SECTION 3. Section 32.103, Insurance Code, is amended to

read as follows:

Sec. 32.103. PUBLIC INFORMATION CONCERNING INTERNET

WEBSITE. The department shall publicize the existence of an [ the ]

Internet website required by this subchapter.

SECTION 4. Section 32.104, Insurance Code, is amended to

read as follows:

Sec. 32.104. DUTIES OF INSURER. (a) On the request of the

department, an insurer , including an insurer to which Section

32.1025 applies, shall provide to the department any information

the department and the office of public insurance counsel determine

is reasonable or necessary to fulfill the department's and the

office of the public insurance counsel's duties under this

subchapter.

(b) An insurer shall provide in a conspicuous manner with

each residential property insurance or personal automobile

insurance policy issued in this state notice of the Internet

website required by Section 32.102 [ this subchapter ]. The

commissioner shall determine the form and content of the notice.

SECTION 5. This Act takes effect September 1, 2025.